AERZTEFON AG

AERZTEFON AG is your medical emergency call center, reachable around the clock, 365 days a year. For acute, non-life-threatening medical and dental emergencies, AERZTEFON is the reliable helpline that offers you immediate help and support. Callers can dial the free emergency number 0800 33 66 55 and receive a medical assessment from trained staff and doctors. After the assessment, the call is forwarded to the appropriate medical provider, who bills according to valid tariffs.

Especially in new regions or when unsure about the right point of contact, the specialists at AERZTEFON can provide valuable help. Whether it concerns general medical questions, physical or psychological problems, toothache, or the search for a pharmacy, the staff at AERZTEFON connect you with the right contact near you.

For efficient and targeted help, the consultation follows a systematic procedure, led by competent staff with in-depth knowledge of emergency management. All staff are trained in sensitively dealing with people seeking help in crisis situations and are available to you at any time for follow-up questions.

AERZTEFON AG is based in Zurich. The emergency number can be reached free of charge from both landlines and mobile phones. AERZTEFON's service is an indispensable part of medical care in Switzerland and offers valuable support for everyone who needs quick medical help.