ESAG AG

ESAG AG is an innovative company offering professional after-sales customer relationship services for manufacturers of information, telecommunication, and entertainment technology. With the goal of sustainably optimizing customer satisfaction and value creation, ESAG supports a wide range of clients, including chain businesses, system integrators, retailers, hospitals, and international organizations. The services offered are tailored to the individual needs of clients and include installation projects, rollouts, support hotlines, system monitoring, as well as repair and maintenance.

For manufacturers, ESAG AG takes on the entire after-sales responsibility. Through tailor-made service packages, from acquisition support to long-term investment protection, ESAG pursues the shared goal of maximizing customer benefit. Its partner companies include internationally renowned manufacturers such as LG, Sharp NEC, Hisense, and TCL.

System houses, dealers, and retailers benefit from ESAG's specialist knowledge while they focus on their core competencies. ESAG takes care of the installation, maintenance, and operation of technical systems throughout Switzerland. Its clients include, among others, Ex Libris and McDonald's Switzerland.

For chain businesses and organizations, ESAG offers individual maintenance agreements that ensure comprehensive support of the device infrastructure. Available 24 hours a day, 7 days a week, ESAG AG guarantees clear service-level agreements (SLAs) and response times of up to 4 hours. Continuous support and the professional delivery of services are ESAG's top priority.